Manifesto of CRYSTAL SKY: "Let customers score us a full mark!"

Service Contents: As a clients of CRYSTAL SKY, you will enjoy services as follows:

1). Repair guarantee: Within one year after products purchased (half year for specific products according to the regulations on repair guarantee), CRYSTAL SKY will provide you with free repair service.

2). Contracted maintenance: When the repair guarantee is expired, clients can sign a contract for maintenance with CRYSTAL SKY, and CRYSTAL SKY will provide overall maintenance service in fairly favourable terms according to the contract.

3). Life-long maintenance: For products beyond repair guarantee and without any maintenance contracts, CRYSTAL SKY still provide life-long maintenance service, and charge according to maintenance materials and manual work.

4). Technical consultation: For any questions on the usage, you can dial our service hotline at any time for further consultation.

5). Time limit: CRYSTAL SKY has set down that any calls for services from our clients should be responded in the shor time. And the field arrival time for the maintenance personnel is regulated according to clients’ place. If the maintenance personnel doesn’t arrive at the spot within the time limit, clients can complain to us.